Close the Gaps in Telehealth Access by Giving Patients More Options to Connect

In the last few years, telehealth use has seen exponential growth, offering providers and patients the flexibility to safely connect amidst COVID-19. But with growth comes challenges, and access is still a fundamental limitation of the practice: many patients, including several vulnerable patient populations, lack convenient, reliable access to computers and broadband networks. For example, 23% of Americans do
not have broadband access at home, and 30% of those that do say they often or sometimes have trouble connecting.