Doximity's 2020 Year in Review

Dec 18, 2020 | Hospital Solutions

Obviously, 2020 has been a crazy year. While much of the year has been quite stressful and challenging, we are still grateful for some of the successes we saw in our healthcare community.


As we focus on the positives, here are some that stand out:


1. In April, when the pandemic started, we found that there wasn’t a good systematic review of how physicians were faring. To address this, we partnered with researchers from the RAND Corporation and Harvard Medical School to survey physicians through the Doximity platform. Overall, 2,617 physicians responded, representing all major specialties and U.S. states. We learned what physicians thought about testing availability, their ability to treat infected patients, and social distancing recommendations.  This was the first and largest assessment of physician sentiment on the COVID-19 pandemic. Read the full report.


2. With all of the strife that COVID has brought us, it has also forced us to make advancements. In particular, telemedicine has made powerful strides in technology this last year. It now gives physicians more freedom with the ability to make secure patient calls from their personal cell phones. Our 2020 Telemedicine Report showed that the use of telemedicine among physicians since the onset of COVID has skyrocketed. The number of Americans who reported having participated in at least one telehealth visit since the COVID-19 outbreak has increased by 57%. For those with a chronic illness, this increase is even higher at 77%. 


3. As we grow, we’ve found that we’re able to bring an increasing amount of physician-forward technology and provide stronger solutions for our hospital partners. So, when Doximity was included in Deloitte’s 2020 Technology Fast 500™ list, an annual ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, and sustainable energy tech companies in North America, we were ecstatic. It's an honor to be recognized by Deloitte for the fifth consecutive year and listed alongside companies that define the cutting edge of innovation in their respective industries.


4. Nate Gross, a co-founder of Doximity, was named Business Insider’s 30 under 40. Early on in his career in medicine, Nate experienced some of the difficulties that physicians have in staying up-to-date with medical literature and news. He also identified pretty significant problems in healthcare communication systems.  Nate attended Harvard Business School to learn how he might be able to contribute to solving some of these issues and to help physicians. This led him to co-founding Doximity with a mission to help physicians with their everyday challenges. We’re so proud of everything he has accomplished and the success he has helped drive Doximity towards.

5. Doximity surpasses over 100 million patient calls with Dialer! We mentioned that telemedicine has been significant, and we’ve felt the impact. We launched our secure calling tool in 2016, with the goal of making it just a little bit easier for physicians to connect with their patients. It was clear early on that Dialer was a big hit. At the onset of the COVID-19 pandemic, we expanded Dialer’s capabilities with the introduction of secure video visits, making Dialer a full-stack telemedicine platform. Dialer has gone on to be one of the most-used and best-reviewed telemedicine tools on the market today, with over 100K physicians using it regularly for their telehealth visits. But we haven’t stopped there and have gone on to roll out an enterprise version of Dialer that can be deployed across hospitals and health care systems to ensure that medical professionals can standardize on a simple, reliable telehealth solution.